How Our Recovery Process Works
A transparent, secure, and proven approach to recovering your cryptocurrency
No upfront fees, no guesswork, just expert-driven results
✔ No Upfront Fees ✔ 100% Confidential ✔ Success-Based Pricing ✔ Speak Directly With an Expert
Recovery You Can Count On
Every recovery case is unique, but our structured process ensures consistency, security, and clear communication at every stage.
100%
Secure Handling
$0
Upfront Costs
24hr
Response Time
18%
Success Fee
Our Proven 5 Step Recovery Process
From initial contact to secure delivery, here’s exactly what happens when you work with us.
1
Reach Out to Us
Getting started is simple. Fill out our secure intake form or call us directly at 1 (800) 645-1893. Tell us about your situation. There is no obligation or pressure.
- Fill out a brief form describing your situation
- Or call us directly to speak with an expert
- Available via phone, email, Zoom, Signal, or in person
- Typical response within a few business hours
2
Free Consultation & Assessment
We’ll discuss your specific case in detail. Our specialist will assess the situation, determine recovery feasibility, and provide you with an honest evaluation. If recovery isn’t possible, we’ll tell you upfront.
- Understand how you lost access to your crypto
- Evaluate what data, files, or information you still have
- Determine the likelihood and approach for recovery
- Provide a clear, honest assessment with no obligation
3
Legal Contract & Data Transfer
Before any work begins or any data is shared, we sign a legally binding contract that protects both parties. This establishes the terms of recovery, the fee structure, and your rights. Only after the contract is signed do we proceed.
- Legally binding contract signed before any data is exchanged
- Clear terms: 18% commission on successful recovery only
- No hidden fees or upfront consts
- Secure, encrypted data transfer protocols
4
Recovery Begins
Our specialist gets to work immediately using advanced recovery techniques, proprietary tools, and deep blockchain expertise. The specific approach depends on your case; whether its a wrong password, invalid seed phrase, data recovery from damaged media, or legacy wallet extraction.
- Advanced techniques tailored to your specific situation
- Password and passphrase recovery using specialized tools
- Seed phrase analysis and reconstruction
- Legacy and unsupported wallet extraction
- Transparent communication and progress updates throughout
5
Secure Delivery & Guidance
Once your wallet is recovered, we transfer your crypto to an address you provide in the contract. We deduct our 18% commission and send the remaining balance directly to you. We also offer guidance on securing your assets going forward so hopefully you never face this situation again.
- Recovered crypto sent to your designated wallet address
- 18% fee deducted only upon successful recovery
- Guidance on secure storage and backup best practices
What We Can Help You Recover
Our recovery process handles a wide range of crypto access issues. Here are the most common scenarios we resolve.
Forgotten Passwords & Passphrases
Lost your wallet password or passphrase? We use advanced techniques to recover access even when you only remember fragments.
Lost or Missing Seed Phrases
If your seed phrase is incomplete, damaged, or written down incorrectly, we can analyze and reconstruct it to regain access to your wallet.
Deleted Wallets & Data
Accidentally deleted your wallet file or reformatted your drive? Data recovery techniques can often retrieve wallet files from storage media.
Old & Unsupported Wallets
Using an old wallet version that no longer syncs or has been discontinued? We extract your keys and move your assets to a modern wallet.
Your Security Is Our Priority
We understand that trusting someone with access to your cryptocurrency requires absolute confidence. That’s why we’ve built our entire process around security, transparency, and accountability.
- Legally binding contract signed before any data is shared or work begins
- Encrypted data transfer protocols protect your wallet files and sensitive information
- No upfront payment: we only get paid if we successfully recover your wallet
- Direct communication with your recovery specialist at every stage
- 26+ years of IT experience with a proven track record in cryptocurency and data recovery
Protected at Every Step
From initial contact through to delivery, your data and assets are handled with the highest level of care and security. We treat every case as if it were our own.
Legal Contract
Encrypted Transfer
No Payment Upfront
What to Expect: Timeline
Every case is different, but here’s a general idea of how long each phase takes.
< 24 hrs
INITIAL RESPONSE
Consultation
You’ll hear back from us within 24 hours of reaching out. Feel free to call us @ 1 (800) 645-1893 to reach an expert right away. We’ll schedule a consultation at your earliest convenience.
1-2 Days
SETUP
Contract & Onboarding
Once we agree to move forward, we’ll get the legal contract signed and securely receive any necessary files or data.
1-14+ Days
DEPENDING ON COMPLEXITY
Active Recovery
Simple cases can be resolved in as little as 24 hours. More complex recoveries involving forgotten passwords or data reconstruction may take longer.
Frequently Asked Questions (FAQs)
How much does recovery cost?
We charge 18% of the recovered wallet’s value. There are no upfront fees, no hourly charges, and no hidden costs. If we don’t successfully recover your crypto, you pay nothing.
Is my data safe with you?
Absolutely. We sign a legally binding contract before you share any data. All transfers are encrypted, and we use industry best practices when handling your data. With over 26 years in IT and data recovery, we take security extremely seriously.
What if you can’t recover my crypto?
If we’re unable to recover your cryptocurrency, you owe us nothing. Our no recovery, no fee policy means we only get paid when we deliver results. During the initial consultation, we’ll give you an honest assessment of the likelihood of success.
Can you recovery crypto that was stolen or sent to a scammer?
Unfortunately, no. Once crypto has been transferred to a scammer’s or hacker’s address, it cannot be recovered by anyone. We specialize in recovering access to wallets you own but can’t access. Be cautious of any company claiming they can recover stolen funds.
What cryptocurrencies do you support?
We support a wide range of cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), Dash, XRP, and thousands of ERC-20 tokens and NFTs. We also work with both software wallets (MetaMask, Trust Wallet, Coinomi, etc.) and hardware wallets (Ledger, Trezor, etc.).
How long does the recovery process take?
It depends on the complexity of your case. Simple recoveries can be completed in as little as 24 hours. More complex situations involving password recovery or data reconstruction from damaged drives may take 1–2 weeks or even longer. We’ll give you an estimated timeline during your consultation.
Do I need to send you my hardware or computer?
In most cases, no. Many recoveries can be performed remotely with files or information you provide securely. In some cases involving damaged hardware or deleted data, we may need the physical device. We’ll discuss this during the consultation and only request what’s necessary.
Ready to Recovery Your Crypto?
Get in touch for a free, no-obligation consultation. We’ll assess your situation and let you know exactly how we can help.